Returns & Exchanges
We want you to feel flawless, so if your Sassy Saints products aren't a perfect match, we offer a 30-day return window for unused and unopened items. To maintain hygiene standards, used beauty tools and opened kits can only be returned if they are found to be defective.
Return Process
- 1.Initiate Your Request
Log into our returns portal or email our support team with your order number and the reason for your return to receive a Return Authorization.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all components and protective seals are intact to qualify for a full refund.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-10 business days.